Hims & Hers Canada Review — Ozempic, Weight Loss Program and What to Expect

Hims & Hers entered Canada in December 2025 by acquiring Montreal-based Livewell, a telehealth platform focused on weight loss. The service charges a $99 consultation fee, prescribes brand-name Ozempic and Wegovy, and delivers medication free across Canada. Hims & Hers Canada now offers Apo-Semaglutide at $149/month following the Apotex generic launch in May 2026. The brand recognition is strong (47% of U.S. virtual care market share), but the Canadian operation is still young and building out its weight loss program.

TRUE VALUE SCORE: 7.2/10

• Ease of Use: 8.5/10

• Medication Selection: 9.0/10

• Cost & Value: 6.0/10

• Delivery Speed: 7.5/10

• Provincial Coverage: 6.5/10

• Trustworthiness & Reputation: 7.5/10

BEST FOR: Canadians who want brand-name telehealth backed by a major public company, with access to generic semaglutide at $149/month.

What Is Hims & Hers Canada?

Hims & Hers Health (NYSE: HIMS) is one of the largest direct-to-consumer telehealth companies in the United States. The company went public in 2021 and has built a massive business across weight loss, sexual health, hair loss, skincare, and mental health.

In December 2025, Hims acquired Livewell, a Montreal-based digital health platform focused on weight management. This all-cash acquisition gave Hims an immediate footprint in Canada with an existing patient base, licensed practitioners, and pharmacy relationships.

CEO Andrew Dudum called Canada the company's first international expansion. His reasoning was straightforward: two-thirds of Canadians are overweight or obese according to Statistics Canada, and Canada became the first major global market where semaglutide lost patent protection (January 5, 2026).

The Canadian platform operates under the Hers brand (forhers.ca) for women and Hims (forhims.ca) for men. Former Livewell patients were migrated to the new branding. If you were a Livewell customer, your account and prescription history transferred automatically.

How to Get Ozempic Through Hims & Hers Canada

The process follows a standard telehealth model similar to Felix Health and Maple. Here is the step-by-step breakdown.

Step 1 - Complete the online questionnaire

Visit forhers.ca or forhims.ca and select the weight loss category. You fill out a health questionnaire covering your medical history, current medications, height, weight, BMI, and treatment goals. This takes about 10 to 15 minutes.

No appointment is needed. The entire process is asynchronous, meaning you submit your information and a provider reviews it on their end.

Step 2 - Provider review and treatment plan

A Canadian-licensed physician or nurse practitioner reviews your submission. Most patients receive a personalized treatment plan within 24 hours. Some cases may require a phone or video call, but the majority are handled through secure messaging only.

The provider evaluates whether a GLP-1 medication is appropriate based on your health profile. This is a genuine medical evaluation. Practitioners can and do decline prescriptions if the medication is not suitable.

Step 3 - Medication and delivery

If approved, Hims processes your prescription through a partner pharmacy. Medication ships in discreet packaging with free delivery via Express Post. Expect 2 to 3 business days for pharmacy processing plus 2 to 3 business days for shipping.

Delivery requires a signature. Carriers include UPS, FedEx, Canada Post, and local couriers depending on your location.

How Much Does Hims Cost?

Hims charges a flat $99 consultation fee. There is no monthly membership or subscription cost for the platform itself. You only pay for your medication on top of that.

Here is how Hims stacks up against other Canadian telehealth platforms on consultation pricing:

Medication costs vary by pharmacy. Ozempic runs roughly $300-$400/month without insurance. Wegovy is around $400-$500/month. Hims does not mark up the pharmacy price or take a cut from your prescription fill.

Hims Consultation and Delivery Timeline

Here is a typical timeline from sign-up to receiving your medication:

Which Provinces Does Hims Serve?

Since acquiring Livewell (a Montreal-based telehealth company) in December 2025, Hims & Hers now operates across most Canadian provinces. Their current coverage includes:

• Ontario

• British Columbia

• Alberta

• Quebec

• Saskatchewan

• Manitoba

• Nova Scotia

• New Brunswick

Availability in PEI, Newfoundland, and the territories is still being rolled out. Check forhims.ca for the most current list.

What Medications Does Hims Prescribe?

Hims & Hers offers a wider medication menu than most Canadian telehealth competitors. Their weight loss program can prescribe:

• Ozempic (semaglutide injection, Novo Nordisk)

• Wegovy (semaglutide injection, higher doses for weight management)

• Rybelsus (oral semaglutide tablets)

• Mounjaro (tirzepatide injection, Eli Lilly)

• Zepbound (tirzepatide injection, weight management indication)

• Saxenda (liraglutide injection)

• Contrave (naltrexone/bupropion oral tablets)

Your prescribing doctor decides which medication fits your health profile. Not everyone qualifies for GLP-1 injectables. If your BMI is under 30 (or under 27 without comorbidities), the doctor may recommend Contrave or lifestyle changes instead.

The Generic Semaglutide Angle

This is where Hims gets interesting. Novo Nordisk's patent on semaglutide expired on January 5, 2026. That opens the door for generic versions of the drug to enter the market.

Hims & Hers (NYSE: HIMS) has been positioning itself aggressively for this moment. In the US, they already offer compounded semaglutide through their own pharmacy network. CEO Andrew Dudum has signaled that generic semaglutide distribution in Canada is a priority for 2026.

If and when Health Canada approves generic semaglutide products, Hims will likely be one of the first platforms to offer them. That could drop the monthly cost of treatment from $300+ down to under $150. We will update this page when generic options become available in Canada.

Generic Semaglutide at In-Person Canadian Pharmacies

Cash retail prices for generic semaglutide at Canadian pharmacies are now coming in below the telehealth alternatives, based on early Canadian consumer reports. Costco Pharmacy is the lowest reliable option at roughly $88 to $99 per month (confirmed pickups: $88.88 GTA, $88 Ontario, $99 Laval, $91 Medicine Hat). Walmart and Loblaws No Frills typically come in around $95 to $110 per month. Shoppers Drug Mart, Rexall and London Drugs are running roughly $100 to $120 per month (one Halifax-area Shoppers fill reported $113 for the 0.25mg starter dose). Apotex's Apo-Semaglutide Injection began shipping to Canadian pharmacies on May 20, 2026, with Dr. Reddy's generic also launching in May 2026.

That makes in-person pharmacies — especially Costco — meaningfully cheaper than telehealth providers for generic semaglutide. Felix Health and Hims Canada both list $149 per month all-in for the same generic Apo-Semaglutide on their public pricing pages. For most Canadians with a valid prescription, walking it into a local pharmacy is now the cheapest reliable path.

Pricing context: per the Globe and Mail, Apotex's published wholesale price is $78.14 for a four-week supply — roughly one-third of brand-name Ozempic's $240.48 wholesale price. Retail estimates above reflect that wholesale plus each chain's standard dispensing fee and markup. See also coverage from CBC News on the Canadian launch. Under the pan-Canadian Pharmaceutical Alliance framework, the maximum public drug plan price for generic semaglutide is approximately $114 per four-week supply with two manufacturers approved, dropping to roughly $80 once a third manufacturer launches.

What Do Patients Say?

Hims & Hers holds a 4.1 out of 5 rating on Trustpilot based on over 40,000 reviews globally. The Canadian-specific reviews are harder to isolate, but the overall sentiment breaks down like this:

• Positive: Fast consultations (most within 24 hours), easy-to-use app, discreet packaging, responsive customer support

• Negative: Higher consultation fee than Felix or Maple, some billing confusion around US vs Canadian pricing, limited availability in smaller provinces

I found the onboarding process smooth. The questionnaire took about 10 minutes, and I had a prescription sent to my pharmacy within 48 hours. The $99 fee stung a bit compared to competitors, but the medication selection is broader than what I have seen elsewhere.

Hims vs Felix Health vs Maple

These three platforms are the most popular choices for getting GLP-1 medications online in Canada. Here is how they compare side by side:

If price is your main concern, Felix or Maple will save you $50 on the consultation. If you want access to Mounjaro, Zepbound, or Contrave, Hims is the better bet. And if you are waiting for generic semaglutide, Hims is the platform most likely to carry it first.

Who Is Hims Best For?

Hims & Hers works well for people who want a wide selection of weight loss medications under one roof. It is a good fit if:

• You want to explore options beyond just Ozempic and Wegovy

• You are interested in Mounjaro or Zepbound (tirzepatide)

• You prefer a one-time fee over monthly subscriptions

• You want to be first in line for generic semaglutide when it launches

• You value free Express Post delivery

Who Should NOT Use Hims for Ozempic

Hims is not the right fit for everyone. You should consider a different provider or talk to your family doctor if:

• You have a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2)

• You have a history of pancreatitis

• You are pregnant, breastfeeding, or planning to become pregnant

• You have severe kidney or liver disease

• You want the lowest consultation fee possible (Felix Health and Maple both charge $49)

• You live in PEI, Newfoundland, or the territories where Hims does not yet operate

• You prefer ongoing monthly coaching or dietitian support bundled with your plan

• You only need Ozempic or Wegovy and do not care about the broader medication list

If any of the medical contraindications above apply to you, a GLP-1 medication like semaglutide or tirzepatide may not be safe. Always disclose your full medical history during the Hims consultation.

The Bottom Line

Hims & Hers is a legitimate, publicly traded telehealth company that has made a serious push into the Canadian weight loss market. The $99 consultation fee is higher than some competitors, but you get access to seven different medications and free Express Post delivery.

The real reason to watch Hims is generic semaglutide. With the patent expired, Hims is positioned to be an early mover in bringing cheaper GLP-1 options to Canadian patients. If that pans out, the platform could become the most cost-effective way to access these medications in Canada.

For now, I would recommend Hims to anyone who wants medication variety and is comfortable paying the higher upfront fee. If budget is tight, Felix Health at $49 is the smarter starting point.

Rating Breakdown

Hims & Hers Canada offers one of the broadest GLP-1 lineups in the country and is strategically positioned for the arrival of generic semaglutide, but its higher consultation fee and incomplete provincial coverage keep it from being the best choice for every patient.

True Value Score: 7.2/10

Strengths

• Very easy online process (no live appointment needed, decisions in 24 to 48 hours)

• 7 weight-loss medications available (Ozempic, Wegovy, Rybelsus, Mounjaro, Zepbound, Saxenda, Contrave)

• Free Express Post delivery with a typical 4 to 6 business day end-to-end timeline

• Strong brand reputation (large U.S. presence, 4.1/5 Trustpilot rating)

• Well positioned to offer generic semaglutide following the May 2026 generic launch (Apo-Semaglutide from Apotex)

Weaknesses

• $99 consultation fee (about double Felix and Maple)

• Not yet available in PEI, Newfoundland, or the territories

• No phone support line for Canadian patients; support is chat/email only

• Consultation fee not covered by insurance

Best For

• Canadians who want a big-brand, telehealth-first experience

• People who want more options than just Ozempic/Wegovy (e.g., Mounjaro, Zepbound, Contrave)

• Patients who want generic semaglutide, which Hims now dispenses at $149 per month all-in

• Those who value free, relatively fast delivery and a simple online flow

Not Ideal For

• Anyone prioritizing the lowest possible consultation cost (Felix/Maple at $49)

• Residents of PEI, Newfoundland, or the territories (not yet supported)

• People who want phone-based or in-person care, or bundled coaching/dietitian services

Frequently Asked Questions

Is Hims & Hers legit in Canada?

Yes. Hims & Hers is a publicly traded company on the NYSE (ticker: HIMS). They entered Canada through their December 2025 acquisition of Livewell, a licensed telehealth provider based in Montreal. All prescriptions are written by licensed Canadian physicians.

Can I use my insurance with Hims?

The $99 consultation fee is not covered by insurance. The medications themselves are filled at a pharmacy and may be partially or fully covered by your private drug plan. Check with your insurer before starting treatment.

How long does it take to get a prescription?

Most patients receive a prescription within 24 to 48 hours of completing the online assessment. If additional information is needed or the doctor wants a follow-up, it may take a few extra days.

Does Hims offer generic semaglutide in Canada?

Yes. Apotex's Apo-Semaglutide and Dr. Reddy's generic launched in Canadian pharmacies in May 2026, and Hims rolled out the Apotex generic on its platform on May 21, 2026. It costs $149 per month all-in, covering the medication, the online visit and shipping.

What is the difference between Ozempic and Wegovy?

Both contain semaglutide, but they are approved for different uses. Ozempic is approved for type 2 diabetes (and often prescribed off-label for weight loss), while Wegovy is specifically approved for chronic weight management. Wegovy comes in higher doses (up to 2.4 mg weekly vs 2.0 mg for Ozempic). Your Hims provider will recommend the right one based on your health profile.

Sources

• Hims & Hers Canada - Official website (forhims.ca)

• Trustpilot - Hims & Hers Reviews - 4.1/5 rating from 40,000+ reviews

• Hims & Hers Investor Relations - NYSE: HIMS financial filings and press releases

• Health Canada - Drug approval database and regulatory information

• Patented Medicine Prices Review Board - Semaglutide patent expiry and generic drug timeline information

• Statistics Canada - Overweight and Obesity in Adults - Data on Canadian obesity rates referenced by Hims CEO Andrew Dudum