Maple is Canada's largest virtual care platform, and it now offers a dedicated Weight Medication Assessment for patients interested in GLP-1 drugs like Ozempic and Wegovy. The service requires an $85/month membership that covers your entire family, consultations happen through secure messaging within two to three hours, and prescriptions ship free anywhere in Canada. Maple holds a 4.7-star Trustpilot rating from roughly 9,000 reviews. The catch: no walk-in option for weight medications, and the membership model means you are paying monthly whether you need a visit or not.
TRUE VALUE SCORE: 7.8/10
- Ease of Use: 8.5/10
- Cost Value: 6.5/10
- Speed to Treatment: 7.5/10
- Provider Quality: 8.5/10
- Follow-up Care: 8.0/10
- Overall Trust: 8.0/10
BEST FOR: Canadians who already use or want ongoing virtual care for their entire family beyond just weight loss. If you plan to use Maple for walk-in visits, mental health support, or specialist referrals alongside your GLP-1 prescription, the membership pays for itself fast.
What Is Maple?
Maple (getmaple.ca) is a Canadian telehealth platform that connects patients with licensed doctors, nurse practitioners, and specialists for virtual consultations. The company launched in 2015 out of Toronto, founded by Dr. Brett Belchetz (CEO), Roxana Zaman (COO), and Stuart Starr (CTO).
Maple has grown into the largest online doctor network in Canada. The platform serves over 7 million Canadians and has earned more than 400,000 five-star patient reviews through its app. The company raised over $85 million in funding, with investors including Loblaw Companies (parent of Shoppers Drug Mart), RBC, and Acton Capital.
Maple is not just a prescription service. It is a full virtual care platform that handles everything from walk-in doctor visits and specialist referrals to mental health support and chronic disease management. The weight medication program is one specialty among many.
The company is LegitScript-certified and partners with major Canadian organizations including Shoppers Drug Mart, SE Health, and RBC Insurance.
How Maple's Weight Medication Assessment Works
Maple launched a dedicated Weight Medication Assessment specialty designed for patients interested in GLP-1 drugs. Here is how the process works from start to finish.
Step 1: Sign Up for a Maple Membership
You need a Maple membership ($85/month) to access the Weight Medication Assessment. This membership also covers your spouse and dependents for all virtual care services on the platform, not just weight management.
If your employer provides Maple through a group benefits plan, the weight assessment may already be included in your coverage. Worth checking with your HR department before signing up on your own.
Step 2: Complete the Eligibility Questionnaire
Once you have a membership, you select the Weight Medication Assessment specialty and fill out a health questionnaire. The assessment screens for contraindications and gathers your medical history, current medications, height, weight, and weight loss goals.
One thing to know: Maple limits you to one weight medication assessment per month. So if your first consultation does not result in a prescription, you will need to wait before trying again.
Step 3: Practitioner Consultation
A Canadian-licensed doctor or nurse practitioner reviews your assessment. Consultations happen through asynchronous secure messaging, meaning you send your information and the provider responds within two to three hours. You should reply within three hours when the provider messages back.
This is not a video call by default. The asynchronous model lets you complete the consultation around your schedule without booking a specific time slot. If you prefer face-to-face interaction, this might feel impersonal compared to platforms that offer live video visits.
Step 4: Prescription and Pharmacy
If your practitioner determines a GLP-1 medication is appropriate, they send the prescription to a partner pharmacy. The pharmacist calls you directly to discuss the medication, answer questions, and take payment for the drug itself.
Maple offers free delivery anywhere in Canada, typically within one to three business days. You can also choose to pick up from a local pharmacy if you prefer.
Step 5: Follow-Up Care
Your practitioner may recommend monitoring visits through either the Weight Medication Assessment specialty or the General Practitioner specialty. Both are covered under your membership. Maple emphasizes provider continuity, so you can request the same practitioner for follow-ups. That is a real advantage for ongoing weight management where your doctor knowing your history matters.
Maple Ozempic Timeline: How Long Does It Take?
Here is a realistic timeline for getting Ozempic through Maple from signup to your first injection.
| Step | Timeframe |
|---|---|
| Sign up and pay membership | 10 minutes |
| Complete questionnaire | 15-20 minutes |
| Practitioner responds | 2-3 hours |
| Back-and-forth messaging | Same day |
| Pharmacist follow-up call | 1-2 business days |
| Medication delivery | 1-3 business days |
| Total from signup to first dose | 3-5 business days |
Compared to booking an in-person family doctor appointment (which can take weeks in many Canadian cities), this is significantly faster. Compared to other telehealth platforms like Felix Health (which can sometimes get you a prescription within 24 hours), Maple is roughly on par.
How Much Does Ozempic Cost Through Maple?
Maple's pricing structure is different from Felix Health. Instead of a per-visit consultation fee, Maple uses a monthly membership model. Here is the full cost breakdown.
| Cost Component | Amount |
|---|---|
| Monthly membership | $85/month |
| Weight Medication Assessment | Included with membership |
| Follow-up visits | Included with membership |
| Ozempic medication | $250-$310/month (paid to pharmacy) |
| Delivery | Free |
| Total monthly cost | $335-$395/month |
Your total monthly cost on Maple with Ozempic: roughly $335 to $395 per month.
Compare that to Felix Health, where your first month costs around $411+ ($99 program fee + $312+ medication). After the first month, Felix drops to about $312 to $352 per month (medication plus occasional $40 checkup fees).
The key difference: Maple's $85 membership covers your whole family for all virtual care needs. If your spouse or kids also use Maple for walk-in appointments, specialist referrals, or prescriptions, the membership pays for itself quickly. If you only plan to use it for semaglutide, the standalone membership cost is higher than Felix's per-visit model.
Maple can also process claims through private insurance. If your employer plan covers virtual healthcare, the membership fee may be partially or fully reimbursed. Medication costs depend on your drug plan. Provincial formularies generally cover Ozempic for type 2 diabetes with Special Authority approval but not for weight management alone.
When generic semaglutide arrives (expected summer to fall 2026), your medication costs through Maple should drop to the projected $100 to $150 per month range, bringing total monthly costs down to roughly $185 to $235.
Generic Semaglutide at In-Person Canadian Pharmacies
Cash retail prices for generic semaglutide at Canadian pharmacies are now coming in below the telehealth alternatives, based on early Canadian consumer reports. Costco Pharmacy is the lowest reliable option at roughly $88 to $99 per month (confirmed pickups: $88.88 GTA, $88 Ontario, $99 Laval, $91 Medicine Hat). Walmart and Loblaws No Frills typically come in around $95 to $110 per month. Shoppers Drug Mart, Rexall and London Drugs are running roughly $100 to $120 per month (one Halifax-area Shoppers fill reported $113 for the 0.25mg starter dose). Apotex's Apo-Semaglutide Injection began shipping to Canadian pharmacies on May 20, 2026, with Dr. Reddy's generic also launching in May 2026.
That makes in-person pharmacies — especially Costco — meaningfully cheaper than telehealth providers for generic semaglutide. Felix Health and Hims Canada both list $149 per month all-in for the same generic Apo-Semaglutide on their public pricing pages. For most Canadians with a valid prescription, walking it into a local pharmacy is now the cheapest reliable path.
Pricing context: per the Globe and Mail, Apotex's published wholesale price is $78.14 for a four-week supply — roughly one-third of brand-name Ozempic's $240.48 wholesale price. Retail estimates above reflect that wholesale plus each chain's standard dispensing fee and markup. See also coverage from CBC News on the Canadian launch. Under the pan-Canadian Pharmaceutical Alliance framework, the maximum public drug plan price for generic semaglutide is approximately $114 per four-week supply with two manufacturers approved, dropping to roughly $80 once a third manufacturer launches.
Which Provinces Does Maple Serve?
Maple's Weight Medication Assessment is available in:
- Ontario
- British Columbia
- Alberta
- Manitoba
- Saskatchewan
- Nova Scotia
- New Brunswick
- Newfoundland and Labrador
- Prince Edward Island
Quebec is currently not listed for the Weight Medication Assessment specialty. Maple does offer other virtual care services in Quebec, but the weight program has not expanded there yet. If you are in Quebec, check other options for getting Ozempic in Canada.
Maple vs. Felix Health for Ozempic: How Do They Compare?
This is the comparison most Canadians want to make. Both Maple and Felix Health offer telehealth-based GLP-1 prescriptions, but they work very differently.
| Feature | Maple | Felix Health |
|---|---|---|
| Pricing model | $85/month membership | $99 one-time + $40 follow-ups |
| Family coverage | Yes, spouse and dependents | No |
| Consultation style | Async messaging (2-3 hrs) | Async messaging (24 hrs) |
| Video option | Not default for weight | Not offered |
| Medication delivery | Free, 1-3 days | Free, 1-3 days |
| Ozempic cost | $250-$310/month | $250-$310/month |
| Other virtual care | Full platform (walk-ins, specialists, mental health) | Weight management only |
| Insurance billing | Yes | No |
| Trustpilot rating | 4.7 stars (~9,000 reviews) | 4.6 stars (~4,000 reviews) |
My take: if weight loss medication is your only goal, Felix Health is usually cheaper on a monthly basis. But if you or your family members will use virtual care for other health needs, Maple's membership delivers better overall value.
What Canadians Are Saying About Maple
Maple's Trustpilot profile tells a positive story overall. With a 4.7-star rating from roughly 9,000 reviews, the platform ranks among the highest-rated telehealth services in Canada.
Common praise from patients:
- Fast response times from doctors (most reviews mention getting a reply within one to two hours)
- Friendly, thorough practitioners who take time to explain treatment plans
- The family membership is popular with parents who use it for kids' sick visits too
- Prescription delivery is reliable and fast across provinces
Common complaints from patients:
- The $85/month membership fee feels steep if you only need occasional visits
- Some patients wanted a video call and felt messaging was too impersonal for weight medication discussions
- The one-assessment-per-month limit frustrates patients whose first consult does not result in a prescription
Pros and Cons of Using Maple for Ozempic
Pros
- Family membership covers spouse and dependents for all virtual care
- Largest doctor network in Canada with over 7 million patients served
- LegitScript-certified with major corporate partnerships (Shoppers Drug Mart, RBC)
- Free medication delivery across Canada
- Provider continuity for follow-up visits
- Can bill through employer insurance plans
- 4.7-star Trustpilot rating from ~9,000 reviews
Cons
- $85/month membership required (no per-visit option for weight medications)
- Only one weight medication assessment allowed per month
- Messaging-only consultations (no video by default)
- Not available in Quebec for weight medications
- More expensive than Felix Health if weight loss is your only healthcare need
Who Should NOT Use Maple for Ozempic
Maple's weight medication program is not the right fit for everyone. You should look at other options if:
- You have a personal or family history of medullary thyroid carcinoma (MTC) or Multiple Endocrine Neoplasia syndrome type 2 (MEN 2). GLP-1 drugs are contraindicated for these conditions.
- You have a history of pancreatitis. Semaglutide may increase the risk of pancreatic inflammation.
- You are pregnant, planning to become pregnant, or breastfeeding. Semaglutide should be stopped at least two months before a planned pregnancy.
- You have severe gastrointestinal disease (such as gastroparesis). GLP-1 drugs slow gastric emptying and can worsen these conditions.
- You only need a one-time Ozempic prescription and do not want ongoing virtual care. The $85/month membership does not make financial sense for a single consultation.
- You live in Quebec. The Weight Medication Assessment is not currently available in that province.
- You strongly prefer video consultations. Maple's weight medication program uses asynchronous messaging, not live video.
If any of the medical contraindications above apply to you, talk to your family doctor before pursuing any GLP-1 medication, whether through Maple or any other provider.
Rating Breakdown
| Category | Score | Notes |
|---|---|---|
| Ease of Use | 8.5/10 | Clean app, fast signup, simple questionnaire |
| Cost Value | 6.5/10 | Membership model is pricier for single-use; great value for families |
| Speed to Treatment | 7.5/10 | 2-3 hour response time; 3-5 days to first dose |
| Provider Quality | 8.5/10 | Licensed Canadian MDs and NPs; strong Trustpilot scores |
| Follow-up Care | 8.0/10 | Provider continuity, unlimited visits under membership |
| Overall Trust | 8.0/10 | LegitScript-certified, backed by Loblaw/RBC, 7M+ patients |
| TRUE VALUE SCORE | 7.8/10 | Strong platform, membership cost drags the score for single-purpose users |
Frequently Asked Questions
Can I get Ozempic through Maple without a membership?
No. The Weight Medication Assessment requires an active Maple membership at $85/month. There is no per-visit payment option for weight medications. If you want a pay-per-visit model, Felix Health is the better alternative.
Does Maple prescribe Wegovy or just Ozempic?
Maple's practitioners can prescribe any GLP-1 medication they determine is clinically appropriate, including Ozempic (semaglutide), Wegovy (semaglutide at higher doses for weight management), Saxenda (liraglutide), and Mounjaro (tirzepatide). The specific prescription depends on your health profile and what the doctor considers most suitable.
Can my family doctor see what Maple prescribes?
Yes. Maple can send consultation notes and prescriptions to your family doctor if you request it. Keeping your family doctor in the loop about your GLP-1 treatment is a good idea, especially if you are managing other health conditions.
Is the Maple membership worth it just for Ozempic?
It depends on your situation. If you or your family members will use Maple for other virtual care needs (walk-in visits, specialist referrals, mental health, prescriptions), the $85/month membership provides great value. If weight loss medication is your only reason for signing up, Felix Health or another per-visit provider will likely cost less over time.
What happens if the Maple doctor says I don't qualify for Ozempic?
If the practitioner determines a GLP-1 is not appropriate for you, they may suggest alternative treatments or refer you to a specialist. You are still charged the membership fee for that month. Remember, you can only submit one Weight Medication Assessment per month, so you would need to wait before trying again or seek a second opinion through your family doctor.
Can I cancel my Maple membership after getting a prescription?
You can cancel your Maple membership at any time. Your existing prescriptions remain valid at the pharmacy. But you will lose access to follow-up consultations and dose adjustments through Maple. Since GLP-1 medications require regular monitoring and dose titration, cancelling before you have reached your maintenance dose is not recommended.
The Bottom Line on Maple for Ozempic in Canada
Maple is a strong option if you want ongoing virtual care for yourself and your family, with weight-loss medications as one part of that care. The platform's size, reputation, and breadth of services set it apart from weight-loss-only telehealth providers.
If you only need an Ozempic prescription and nothing else, Felix Health or a per-visit provider will probably save you money. But if your family uses virtual care regularly, or if your employer already covers Maple, the membership is a solid deal.
Considering your options? Read our full guide on how to get Ozempic in Canada to compare all the available providers and pathways.
Sources
- Maple Official Website, Maple, 2026
- Maple Trustpilot Reviews, Trustpilot, Accessed April 2026
- Health Canada Drug Product Database, Health Canada, 2026
- Once-Weekly Semaglutide in Adults with Overweight or Obesity (STEP 1 Trial), New England Journal of Medicine, February 2021
- Ozempic Canadian Product Monograph, Novo Nordisk Canada, 2024
- LegitScript Certification Directory, LegitScript, 2026