Felix vs Hims Canada is one of the most common comparisons people search for when looking at online weight loss clinics in 2026. Both platforms connect Canadians with licensed physicians who can prescribe GLP-1 medications like semaglutide and tirzepatide, but they differ in pricing, medication selection, consultation style, and ongoing support. I spent weeks reviewing both services, comparing their features side by side, and talking to real patients who have used each one. This guide breaks down everything you need to know so you can pick the right platform for your situation.
If you have been thinking about starting a GLP-1 medication for weight loss, you are probably feeling overwhelmed by the number of telehealth options now available in Canada. Felix Health and Hims Canada are two of the biggest names in the space, and they both promise a fast, private way to get prescribed weight loss medication from home. But which one actually delivers?
Let's break it down.
Quick Overview: Felix vs Hims at a Glance
Before we get into the details, here is a high-level comparison of both platforms.
| Feature | Felix Health | Hims Canada |
|---|---|---|
| Founded | 2019 (Canada) | 2017 (expanded to Canada) |
| Headquarters | Toronto, ON | San Francisco, CA (Canadian operations) |
| Consultation type | Asynchronous (text-based) | Asynchronous + optional video |
| Prescription delivery | Partnered pharmacies across Canada | Direct-to-door delivery |
| GLP-1 medications | Ozempic, Wegovy, Mounjaro, Saxenda | Ozempic, Wegovy, compounded semaglutide |
| Average wait time for prescription | 24-48 hours | 24-72 hours |
| Follow-up care | Included with subscription | Included with subscription |
| Provinces served | All 10 provinces | Most provinces (availability varies) |
| Mobile app | Yes (iOS and Android) | Yes (iOS and Android) |
That table gives you the big picture. Now let's dig into the specifics that actually matter when you are choosing between these two.
How the Consultation Process Works
One of the first things people want to know is how easy it is to get started. Both Felix and Hims use an online assessment model, but the experience feels different on each platform.
Felix Health Consultation Process
Felix uses an asynchronous consultation model. You fill out a detailed health questionnaire that covers your medical history, current medications, weight loss goals, and any previous attempts at losing weight. A licensed Canadian physician reviews your file and responds within 24 to 48 hours. There is no video call required, although you can request one.
The questions are thorough without being tedious, and physicians commonly ask one or two follow-up questions before writing a prescription. For most people, the process takes about 24–36 hours from start to finish.
Hims Canada Consultation Process
Hims follows a similar model but adds the option of a synchronous video consultation. You start with an online health assessment, upload a photo ID, and answer questions about your health history. A physician reviews your case and either approves the prescription or requests more information.
The video option is helpful if you want face-to-face interaction with your prescriber, though many users still choose the text-based option for speed and convenience.
Side-by-Side Consultation Comparison
| Consultation Feature | Felix Health | Hims Canada |
|---|---|---|
| Initial assessment | Online questionnaire | Online questionnaire |
| Physician interaction | Text-based (async) | Text-based + optional video |
| Response time | 24-48 hours | 24-72 hours |
| Follow-up questions | Common (1-2 rounds) | Less common |
| ID verification | Yes | Yes |
| Health history review | Detailed | Detailed |
| Prescription turnaround | Same day to 48 hours | Same day to 72 hours |
| Ongoing check-ins | Monthly via app | Monthly via app |
Both platforms have physicians licensed to practice in your province. This is a Health Canada requirement for telemedicine prescribing, and both Felix and Hims comply with it (Health Canada, "Telemedicine and Virtual Care in Canada," 2024).
Medications Available: Felix vs Hims Canada
This is where the comparison gets interesting. The medications each platform can prescribe depend on their pharmacy partnerships and formulary agreements.
| Medication | Felix Health | Hims Canada | Notes |
|---|---|---|---|
| Ozempic (semaglutide) | Yes | Yes | Brand-name, Health Canada approved |
| Wegovy (semaglutide) | Yes | Yes | Approved for weight management |
| Mounjaro (tirzepatide) | Yes | No | Dual GIP/GLP-1 agonist |
| Saxenda (liraglutide) | Yes | Limited | Older GLP-1, daily injection |
| Compounded semaglutide | No | Yes | Non-brand formulation |
| Rybelsus (oral semaglutide) | Yes | No | Oral tablet form |
| Contrave | Yes | Yes | Non-GLP-1 weight loss option |
| Metformin (off-label) | Case-by-case | Case-by-case | Sometimes prescribed alongside GLP-1s |
Felix has the broader medication selection. If you are specifically looking for Mounjaro, Felix is your better bet.
Hims stands out by offering compounded semaglutide, which can be a lower-cost alternative to brand-name Ozempic or Wegovy. Compounded medications are prepared by licensed compounding pharmacies and contain the same active ingredient but are not manufactured by the original brand. This option appeals to people looking for the cheapest semaglutide available.
A 2024 review of the STEP trials, including the landmark NEJM study by Wilding et al., confirmed that semaglutide 2.4 mg (the dose used in Wegovy) led to an average body weight reduction of about 15% over 68 weeks in adults with obesity (Wilding et al., "Once-Weekly Semaglutide in Adults with Overweight or Obesity," NEJM, 2021). Both platforms prescribe this medication, so the clinical outcomes should be similar regardless of which service you choose, assuming comparable adherence and lifestyle changes.
Pricing Comparison: What You Will Actually Pay
Cost is a big factor. Here is how pricing typically compares.
| Service / Cost | Felix Health | Hims Canada |
|---|---|---|
| Initial consultation fee | $0 (included) | $0 (included) |
| Monthly subscription | $29-$49/month | $39-$59/month |
| Ozempic (with insurance) | Often covered | Often covered |
| Ozempic (out-of-pocket) | ~$300-$500/month | ~$300-$500/month |
| Wegovy (out-of-pocket) | ~$400-$600/month | ~$400-$600/month |
| Compounded semaglutide | Not available | ~$199-$349/month |
| Mounjaro (out-of-pocket) | ~$400-$550/month | Not available |
| Pharmacy dispensing fee | Varies by partner pharmacy | Included in pricing |
| Shipping | Free to partner pharmacy / some mail-out | Free direct-to-door |
| Cancellation fee | None | None |
Key takeaways:
- Felix's subscription fee is lower, but you may pay a separate pharmacy dispensing fee depending on the partner pharmacy.
- Hims bundles dispensing and shipping into its pricing, which can narrow the gap.
- If you do not have insurance and want the lowest-cost semaglutide, Hims' compounded option is usually cheaper than brand-name Ozempic or Wegovy.
- If you do have insurance, the medication cost is often similar on both platforms, and the main difference is subscription pricing and how convenient the pharmacy setup is for you.
Pros and Cons: Felix Health
| Pros | Cons |
|---|---|
| Lower monthly subscription fee | No compounded semaglutide option |
| Broadest medication selection (including Mounjaro) | Asynchronous only by default (video not central) |
| Available in all 10 provinces | Prescription routed through partner pharmacies, not always direct delivery |
| Well-established Canadian platform | Follow-up responses can take 24+ hours during busy times |
| Strong track record with GLP-1 prescribing | App interface is functional but less polished than Hims |
| Accepts most Canadian insurance plans | No built-in weight loss coaching or dietitian access |
Pros and Cons: Hims Canada
| Pros | Cons |
|---|---|
| Direct-to-door medication delivery | Smaller medication selection (no Mounjaro, no Rybelsus) |
| Compounded semaglutide available (often lower cash cost) | Higher monthly subscription fee |
| Optional video consultations | Newer to the Canadian GLP-1 market |
| Polished app and user experience | Provincial availability can vary |
| Additional health services (hair, skin, sexual health) | Compounded meds typically not covered by insurance |
| Strong brand recognition | Less flexibility if you need to switch between multiple GLP-1 options |
Who Should Choose Which? A Patient Scenario Guide
Choosing between Felix and Hims comes down to your personal situation.
| Your Situation | Best Choice | Why |
|---|---|---|
| You want Mounjaro (tirzepatide) | Felix Health | Hims does not currently offer Mounjaro |
| You want the lowest-cost semaglutide and have no coverage | Hims Canada | Compounded semaglutide starts around $199/month |
| You have private insurance and want brand-name GLP-1s | Felix Health | Strong pharmacy network and broad formulary |
| You prefer video consultations | Hims Canada | Offers optional video with physicians |
| You live in a smaller or remote province | Felix Health | Available in all 10 provinces |
| You want medication delivered directly to your door | Hims Canada | Direct-to-door shipping included |
| You have tried other weight loss meds and may need to switch | Felix Health | Broader GLP-1 and non-GLP-1 options |
| You want the fastest average prescription turnaround | Felix Health | Slightly faster typical response time |
| You are new to GLP-1 medications | Either | Both have structured onboarding and safety screening |
| You also want hair, skin, or sexual health services | Hims Canada | Broader telehealth service offering |
Safety, Legitimacy, and Regulatory Compliance
Both Felix and Hims operate within Health Canada's telemedicine guidelines. Prescriptions are written by physicians licensed in your province, and medications are dispensed by licensed Canadian pharmacies.
Felix Health is a Canadian-born company with physicians and nurse practitioners across all provinces, registered with their provincial colleges of physicians and surgeons.
Hims Canada is part of Hims & Hers Health Inc. (NYSE: HIMS). Their Canadian operations use locally licensed physicians and Canadian pharmacy partners.
The Canadian Medical Association supports virtual care as an appropriate model for prescription management when it meets provincial standards for patient-physician relationships (CMA, "Virtual Care in Canada," 2022).
Neither platform will prescribe GLP-1 medications without a proper assessment. Contraindications such as a personal or family history of medullary thyroid carcinoma or MEN 2 syndrome, certain pancreatitis histories, or uncontrolled gastrointestinal disease are screened for and will typically lead to a declined prescription. This is consistent with product monographs and standard of care.
The Pharmacy and Delivery Experience
Felix
- Sends your prescription to a partner pharmacy.
- In many cases, this is a local pharmacy you can pick up from; some partners also offer shipping.
- Experience can vary slightly depending on which pharmacy is used in your area.
Hims
- Ships medication directly to your door from its pharmacy partner.
- Discreet packaging and typical delivery in 3–5 business days.
- Refills are managed in-app, with reminders and tracking.
Both platforms manage renewals and dose adjustments digitally, so you rarely need to call a clinic or visit in person once you are set up.
Ongoing Support and Follow-Up Care
Felix
- Monthly check-ins via app messaging.
- Prescribers adjust dosing, address side effects (e.g., nausea, constipation), and can order lab work when indicated.
- Education is present but relatively basic; many patients supplement with external nutrition resources.
Hims
- Monthly follow-ups plus in-app educational content.
- Library of articles and tips on side-effect management, nutrition, and lifestyle.
- Option to schedule video follow-ups if you prefer live conversations.
Neither platform currently includes dedicated dietitian or structured behavioural coaching in the base subscription, which is a gap if you want intensive lifestyle support alongside medication.